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Contact us

Need a hand with a course, your account or a purchase? Email us and we will help you find the next step.

Updated 20 October 2026

Email MyRoadbook

support@myroadbook.co.za

This inbox handles course help, sign-in questions, payment and invoice queries, refund requests, privacy enquiries and data-deletion requests. You can reply to a transactional email to reach the same support address.

Help us find the right record

  1. Tell us which vehicle, course and lesson you are using, and what happened.
  2. For a purchase, include the order or invoice reference and the account email used at checkout.
  3. For a technical issue, tell us your browser and device and include a screenshot if it helps.
  4. For a refund request, use the subject “Refund request”. For privacy or deletion requests, use “Privacy request”.
  5. Please do not send passwords, sign-in codes, identity documents or full payment-card details.

About the operator

MyRoadbook is operated by a sole proprietor and is not VAT registered. The business trades as MyRoadbook.

Legal proprietor name, business address and telephone details are being finalised before live sales open. We currently provide contact by email; no telephone support number has been published.

Official test appointments

MyRoadbook cannot book, change or cancel an official licence test. Contact the relevant licensing authority or test centre for appointments, government fees and test-day requirements.

MyRoadbook

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